Refund and Returns Policy | Disclaimers

Digital Downloads

All sales of digital products from Cindy Leigh Media are final.

Because our products are delivered as instant digital downloads, we are unable to offer refunds or exchanges once a purchase has been made and the download link has been accessed. This is standard practice for digital goods and is consistent with consumer protection guidelines for downloadable products.

We stand behind our products. If you experience a technical issue with your download — such as a corrupted file, a broken link, or trouble accessing your purchase — please contact us within 7 days of your purchase date at hello@cindyleighmedia.com, and we will make it right promptly.

Please read product descriptions carefully before purchasing so you know exactly what you’re getting. If you have questions about a product before you buy, we’re happy to help. Just reach out to hello@cindyleighmedia.com before completing your purchase.

By completing your purchase, you acknowledge that you have read and agree to this policy.

Coaching Sessions:

Sessions are held via Zoom and recorded for your reference.

My 1-on-1 calendar is intentionally limited, so please book when you’re ready to show up. If you need to reschedule, I ask for at least 48 hours notice. Cancellations or reschedules made within 48 hours of your session are non-refundable. (if you have a legitimate emergency, please reach out to me directly)

I do have a three-reschedule limit per client. If we’ve rescheduled three times, I reserve the right to close future booking access. No-shows are non-refundable, no exceptions.

Thank you for respecting my time as I respect yours!

Results Disclaimer

The courses, coaching, workbooks, and other educational resources offered by Cindy Leigh Media are intended for educational and informational purposes only. While I share strategies and tools that have worked for my clients and me, I cannot guarantee that you will achieve any specific results in your business.

Your results will depend on many factors, including your individual effort, experience, starting point, market conditions, and how consistently you implement what you learn. Any results mentioned on this site — whether in testimonials, case studies, or examples — reflect the experiences of specific individuals and are not a guarantee that you or anyone else will achieve the same outcome.

By purchasing any product or program from Cindy Leigh Media, you acknowledge that you are taking personal responsibility for your results and that no promise of income, growth, or business success has been made.

For educational purposes only. Not a substitute for professional legal, financial, or business advice.